KYETNIA MANIFESTO
Kyetnia E-Gift Card
Whether you are celebrating a special day or being thankful with someone, our gift card is the perfect gift for a special one. An e-gift card is a fast and easy way to show someone you care.
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About KYETNIA
Thanks so much for having the time to click on About Kyetnia to read a little bit about us, and now being a special part of Kyetnia’s journey. We are extremely appreciative for all the support and commitment to our mission from this precise moment.
Kyetnia is an online store established in 2024 by Carlos and Kylene, a multicultural family from Guatemala and Puerto Rico, that one day decided showed their gifts and talents to the world. Carlos is a very passionate and dedicated man when it comes to doing what he likes. He has a vast experience in sewing that he learned from his native country Guatemala, and it is a legacy that he wants to perpetuate to future generations. Kylene loves to travel and to create memories of every adventure lived. Not only with thoughts but tangible things that within each article from this store carry a sigh, a tear, or a hug.
Guatemala is a land rich in textiles with beautiful and vibrant colors. Most of the products of Kyetnia are created entirely by hand using methods that have been passed down over multiple generations by Mayan artisans who often go unnoticed even though the stellar work they do. These fascinating products are manufactured with a wide range of material variety, sustainable practices, and ethical fashion.
We love to celebrate diversity and we firmly believe that every human possesses a talent that express their culture, history, and it can transcend any geographical barrier, xenophobic ideals, or stereotypes. We hope you all continue to follow along to support our artisans by purchasing unique and handcrafted items.
Shipping & Returns
Shipping
♦ Orders ship in 2-3 business days
♦ All of our items are shipped from Houston, Texas.
♦ Orders are shipped via USPS (United States Postal Service) or UPS (United Parcel Service) depending on the shipping service requested and the cost will be calculated at checkout.
Standard US Shipping |
3 - 12 business days |
Priority US Shipping |
4 - 6 business days |
Express US Shipping |
2 - 4 business days |
APO/FPO & US Territories |
18 - 32 business days |
Returns
♦ Customer satisfaction is our priority and if you are not happy with your order, you may return it for a refund.
♦ We do not accept any returns after 30 calendar days.
♦ Items must be in the same condition as it was received.
♦ Lost packages without proof of receipt will not be given refund.
♦ You will receive the refund in the same payment account that you used for purchasing.
♦ Depending on your bank’s processing time, your credit may take a few days to reflect on your account.
♦ Original shipping and delivery fees are non-refundable.
♦ You can always contact us for any return question at hello@kyetnia.com.
♦ Start a return
Privacy policy
LAST UPDATED: JULY 1, 2024
This Privacy Policy describes how www.kyetnia.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Contact
After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at hello@kyetnia.com or by mail using the details provided below: KYETNIA LLC, PO Box 681803, Houston, TX 77268.
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
DEVICE INFORMATION
PURPOSE OF COLLECTION: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site. SOURCE OF COLLECTION: Collected automatically when you access our Site using cookies, tags, or pixels. DISCLOSURE FOR A BUSINESS PURPOSE: shared with our processor Shopify. PERSONAL INFORMATION COLLECTED: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:
· We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
· We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).
· We use Shopify Audiences to help us show ads on other websites with our advertising partners to buyers who made purchases with other Shopify merchants and who may also be interested in what we have to offer. We also share information about your use of the Site, your purchases, and the email address associated with your purchases with Shopify Audiences, through which other Shopify merchants may make offers you may be interested in.
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.You can opt out of targeted advertising by:
· FACEBOOK - https://www.facebook.com/settings/?tab=ads
· GOOGLE - https://www.google.com/settings/ads/anonymous
· BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.
Terms of Service
Terms and Conditions
Kyetnia, LLC (d/b/a Kyetnia) owns and operates this Web Site (referred to as “Web Site” or “Site”) and is hereinafter referred to as “we” or “us”. The term “you” refers to the user or viewer of our Web Site.
Please read these terms and conditions carefully before using this Web Site. Your use of this Web Site confirms your unconditional acceptance of the following Terms and Conditions. If you do not accept these Terms and Conditions, please do not use this Web Site.
Products, Content and Specifications
All features, content, specifications, products and prices of products and services described or depicted on this Web Site are subject to change at any time without notice. We make all reasonable efforts to accurately display the attributes of our products, including the applicable colors; however, the actual color you see will depend on your computer system and we cannot guarantee that your computer will accurately display such colors. The inclusion of any products or services in this Web Site at a particular time does not imply or warrant that these products or services will be available at any time. It is your responsibility to ascertain and obey all applicable local, state, federal and international laws (including minimum age requirements) in regard to the possession, use and sale of any item purchased from this Web Site. By placing an order, you represent that the products ordered will be used only in a lawful manner.
Shipping Limitations
When an order is placed, it will be shipping to an address designated by the purchaser as long as that shipping address is compliant with the shipping restrictions contained on this Web Site. All purchases from this Web Site are made pursuant to a shipment contract. As a result, risk of loss and title for items purchased from this Web Site pass to you upon delivery of the items to the carrier. You are responsible for filing any claims with carriers for damaged and/or lost shipments.
Accuracy of Information
We attempt to ensure that information on this Web Site is complete, accurate and current. Despite our best efforts, the information on this Web Site may occasionally be inaccurate, incomplete or out of date. We make no representation as to the completeness, accuracy or recency of any information on this Web Site. For example, products included on the Web Site may be unavailable, may have different attributes than those listed, or may actually carry a different price than that stated on the Web Site. In addition, we may make changes in information about price and availability without notice. While it is our practice to confirm orders by email, the receipt of an email order confirmation does not constitute our acceptance of an order or our confirmation of an offer to sell a product or service. We reserve the right, without prior notice, to limit the order quantity on any product or service and/or to refuse service to any customer. We also may require verification of information prior to the acceptance and/or shipment of any order.
Use of this Web Site
The Web Site design and all text, graphics, information, content, and other material displayed on or that can be downloaded from this Web Site are either the property of, or used with permission by, Kyetnia and are protected by copyright, trademark and other laws and may not be used except as permitted in these Terms and Conditions or with the prior written permission of the owner of such material. You may not modify the information or materials located on this Web Site in any way or reproduce or publicly display, perform, or distribute or otherwise use any such materials for any public or commercial purpose. Any unauthorized use of any such information or materials may violate copyright laws, trademark laws, laws of privacy and publicity, and other laws and regulations. You are responsible for maintaining the confidentiality of your account information and password and for restricting access to such information and to your computer. You agree to accept responsibility for all activities that occur under your account or password.
Contact KYETNIA
Contact us for any questions or if you need assistance with our products or orders to hello@kyetnia.com. We will respond within 24 business hours.